I have a PC so no issues with plugins (airbrush, blur etc). Although I did download the latest version of Photoshop because I didn't want to use the older version on my laptop. I downloaded CC 2020 and CC 2020 Pro but when I try to open up the program the windows just stays black and stays black until I turn off my computer and turn it back on. I have Windows 10 and I have tried every way possible to get it to work. I have tried deleting and re downloading the software, fully uninstalling it and then re downloading. I have tried changing settings on Photoshop and CC, I have tried uninstalling plugins and reinstalling them, I have tried using the previous version of Photoshop and CC, I tried using CC 2020, CC 2020 pro and CS6, and CS6 pro all with no luck. Also, I have tried using the program in different versions for a few weeks with no luck and I have tried to contact customer service and they do not reply back. I need some help!
My issue is that when I have Adobe Photoshop CC, Pro, CC 2020, CC 2020 Pro, or CS6 Pro open on my computer, the windows just stays black and stays black until I turn off my computer and turn it back on. Sometimes after a few minutes of the software being open, the program will load but it does not seem to respond to any input or interaction. This has happened with all versions of PS that I have tried, from version 19.0 to 20.0 and now to 22.0. I have tried it on all versions of Windows from 10 to Windows 7, all with the same results.
Thanks for your feedback. I've checked your website and saw that you have the same problem with Photoshop. Please be informed that I have posted a thread about this error message on the Adobe User Community Forums. Please check this link to view and vote for this thread.
Another bug: While working in Photoshop, if you close the file or you click somewhere on the file and leave it empty for a moment. The file will loose the last open commands you had and close itself. Maybe it is a bug of the new version. It only happened to me when working on Photoshop 2021. It never happened before. 827ec27edc